Phone Numbers
WiFi
Please call front desk to obtain password. Our wireless password changes on the first Wednesday of every month. For internet connectivity problems please dial our 24 hour tech support:
1-800-622-0396.
Message Waiting/Voicemail
Pick up the handset, press message button and follow the prompts.
Room-to-Room Dialing
For room to room dialing simply just enter the guest’s room number and you will be directly connected.
Local Calls
Dial 9 + Number
Long Distance Calls
Dial 9 + 1 + Area Code + Number
Fees will be applied
Duluth International Airport
Banquets and Catering
Catering Office- Dial "2602"
Our professional event planners can assist you in the planning of your meeting or catered event.
Car Rental
Alamo (888) 826-6893
Avis (218) 727-7233
Enterprise (218) 722-5800
Check-In
Check-in time is after 4:00PM.
Any questions after you check-in: Dial “0”
Check-Out
Guest Services- Dial “0”
Check-out is at 12:00PM. Late check-out is subject to availability and additional charges will apply. Waterpark wristbands are valid until 11am on your departure date.
Emergency
Guest Services- Dial “0”
In the event of an emergency please contact the hotel operator.
Lost and Found items
Lost and Found- Dial “2569”
Our housekeeping department will be pleased to assist you in locating your lost property. Please allow up to 48 hours for a response. All items will be kept for two weeks.
Mail and Packages
Guest Services- Dial “0”
Please contact the front desk for mailing, parcel packing and shipping services. Charges may apply.
Maintenance
Guest Services- Dial “0”
If there is anything in your room that needs attention or is not in proper working order, please call us at any time.
Manager on Duty
Guest Services- Dial “0”
For assistance, our hotel operator will be pleased to connect you with a Manager on Duty at any time.
Maps
Guest Services- Dial “0”
Our front desk will be pleased to provide you with maps of the local area.
Payment Methods
Guest Services- Dial “0”
The following credit cards are accepted: American Express, Visa, Master Card, and Discover. If a cash payment is made, room and tax must be paid in full upon arrival. All credit cards will be authorized for the full amount of your stay. Upon check out your banking institute may take up to 10 days for any unused funds to be released back to your account.
Religious Services
Guest Services- Dial “0”
For information on services of most denominations, please call the front desk.
Reservations
Guest Services- Dial “0”
Our front desk can assist you with making hotel or restaurant reservations.
Shuttle Services
Dial- “2378”
Complimentary shuttle service is provided from the Edgewater Hotel & Waterpark to our Downtown area, Canal Park, and the Hospitals. Shuttle runs are made on a first come/first serve basis and are weather permitting. Hours are from 8AM-10PM.
Tiki Tom’s Oasis and Grill
For Information- Dial "2580"
Wake-Up Service
Guest Services- Dial “0”
For a personal wake-up call, please contact a hotel operator.
Housekeeping Service
Guest Services- Dial “0”
If you are in need of toiletry items, pillows, blankets or other items, please call at any time.
Lost Child/Parents
Guest Services- Dial “0”
Contact a hotel operator immediately in the case of a lost child.
